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Creating Citizen-Consumers: Changing Publics & Changing Public Services

Creating Citizen-Consumers: Changing Publics & Changing Public Services

Paperback

General Political ScienceGeneral SociologySocial Movements

ISBN10: 1412921341
ISBN13: 9781412921343
Publisher: Sage Publications Ltd
Published: Feb 16 2007
Pages: 192
Weight: 0.65
Height: 0.43 Width: 6.28 Depth: 9.11
Language: English
Political, popular and academic debates have swirled around the notion of citizen as a consumer of public services, with public service reform increasingly geared towards a consumer society. This innovative book draws on original research with those people in the front-line of the reforms -staff, managers and users of public services - to explore their responses to this turn to consumerism. Focusing on health, policing and social care, it vividly brings to life the contentious and troubled relationships between government, services and users.

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General Sociology