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Cadre pour la municipalité locale de Madibeng
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ISBN10: 6204749706
ISBN13: 9786204749709
Publisher: Editions Notre Savoir
Published: Nov 27 2024
Pages: 144
Weight: 0.49
Height: 0.34 Width: 6.00 Depth: 9.00
Language: French
ISBN13: 9786204749709
Publisher: Editions Notre Savoir
Published: Nov 27 2024
Pages: 144
Weight: 0.49
Height: 0.34 Width: 6.00 Depth: 9.00
Language: French
L'ouvrage met l'accent sur la nécessité d'une bonne gouvernance et sur le rôle du leadership pour souligner les difficultés rencontrées par la municipalité locale de Madibeng dans la fourniture de services dans la province du Nord-Ouest de l'Afrique du Sud. L'objectif était de créer un cadre qui aiderait la municipalité à fournir des services efficaces et de haute qualité. Une méthode de recherche qualitative a été utilisée et l'étude a été menée dans le canton de Letlhabile, quartier 9. Les résultats indiquent que les principaux facteurs affectant l'efficacité de la prestation de services sont le manque de gestionnaires et de dirigeants compétents et expérimentés, l'absence de responsabilité en matière de fraude financière, le manque de leadership efficace et de gestion dévouée, ainsi que l'absence d'allocation adéquate des ressources. Les principes Batho-Pele et l'éthique du travail ont été ignorés par le personnel municipal. Ces observations aideront l'administration locale à obtenir la satisfaction du client en améliorant la prestation de services. L'étude se termine par la présentation d'un cadre de travail susceptible de remédier aux lacunes de l'administration locale.
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