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Global Cases in Crisis Communication: A Socio-Cultural Approach

Global Cases in Crisis Communication: A Socio-Cultural Approach

Hardcover

MarketingGeneral Reference

ISBN10: 1032881259
ISBN13: 9781032881256
Publisher: Routledge
Published: Dec 22 2025
Pages: 418
Weight: 1.69
Height: 1.00 Width: 6.00 Depth: 9.00
Language: English

Based on an analysis of 22 crisis cases from 20 countries and NATO (an IGO), this book highlights the link between socio-cultural variables and crisis communication.

This book proposes that crisis communication is greatly influenced by an organization's socio-cultural environment, consisting of the political system, the economic system, media system, culture (societal and organizational), and activism. Featuring a truly global collection of cases authored by leading academics and practitioners, this book expands the current body of knowledge of the field by emphasizing the centrality of culture to crisis communication.

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