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Comportamento organizzativo e comunicazione
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ISBN10: 6207750373
ISBN13: 9786207750375
Publisher: Edizioni Sapienza
Published: Jul 3 2024
Pages: 216
Weight: 0.71
Height: 0.49 Width: 6.00 Depth: 9.00
Language: Italian
ISBN13: 9786207750375
Publisher: Edizioni Sapienza
Published: Jul 3 2024
Pages: 216
Weight: 0.71
Height: 0.49 Width: 6.00 Depth: 9.00
Language: Italian
L'obiettivo di questo lavoro è stato quello di studiare la comunicazione organizzativa nel suo rapporto con il comportamento organizzativo, in particolare la comunicazione come elemento che collega, favorisce e diffonde i processi di cambiamento comportamentale. Considerando che il comportamento ha una valenza comunicativa e che gli individui agiscono come pensano, si è reso necessario conoscere questo argomento. Partendo da questo presupposto, il presente lavoro indaga la rappresentazione sociale del funzionario tecnico amministrativo e il modo in cui si posiziona come cittadino dell'organizzazione. Lo studio, basato su una ricerca qualitativa e quantitativa, è stato condotto in tre fasi. La prima ha esaminato la rappresentazione sociale del dipendente pubblico utilizzando come riferimento metodologico la tecnica dell'evocazione; la seconda ha utilizzato una scala Likert, quindi chiusa; la terza si è basata sulla scala di cittadinanza organizzativa. I principali risultati evidenziano e identificano che la RS dei dipendenti pubblici si basa sull'origine storica della stabilità , impattando sulla comunicazione, che non è stata compresa dall'organizzazione e dal dipendente pubblico, che altera il comportamento del soggetto e non facilita la cittadinanza organizzativa.
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