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Gestire i conflitti con il metodo Thomas-Kilmann
Paperback
Series: Superare Il Tradimento: Guide Pratiche Per Riparare E Reinventare, Book 4
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Publisher: Independently Published
Published: Aug 13 2024
Pages: 186
Weight: 0.42
Height: 0.40 Width: 5.00 Depth: 8.00
Language: Italian
Ogni anno, i conflitti costano alle imprese e alle organizzazioni miliardi di dollari in perdita di produttività , creatività e morale. Uno studio condotto dal CPP Global Human Capital Report rivela che l'85% dei dipendenti si confronta con conflitti sul posto di lavoro e che questi conflitti, se gestiti male, possono ridurre l'efficacia dei team fino al 50%. Inoltre, un rapporto dell'Università di Harvard indica che i conflitti non risolti possono provocare fino al 20% di turnover aggiuntivo nei team.
Di fronte a questo allarmante constatazione, diventa imperativo sviluppare competenze efficaci per la gestione dei conflitti. È precisamente ciò che propone questo libro: un'esplorazione approfondita del metodo Thomas-Kilmann, un approccio comprovato per trasformare i conflitti in opportunità di apprendimento e crescita.
Scopri i 5 stili chiave per la gestione dei conflitti:
- Competizione (8%): Vincere a tutti i costi? Questo stile, sebbene talvolta efficace a breve termine, può danneggiare le relazioni e lasciare un retrogusto amaro.
- Collaborazione (2%): Trova soluzioni win-win! Questo stile è ideale, ma difficile da attuare, richiedendo fiducia e comunicazione aperta.
- Compromesso (35%): Trova un terreno comune. Questo stile, spesso utilizzato per default, può lasciare insoddisfazioni e frustrazioni.
- Evitamento (45%): Fuggi dai conflitti? Questo stile, sebbene allettante, può rimandare i problemi e peggiorarli a lungo termine.
- Accoglimento (10%): Cedi per placare le tensioni. Questo stile, a volte necessario, può portarti a sacrificare i tuoi bisogni e interessi.
Identifica il tuo stile e adattalo a ogni situazione.
Questo libro ti propone un test per identificare il tuo stile dominante e ti guida nello sviluppo di un approccio flessibile, utilizzando i punti di forza di ciascuno stile a seconda del contesto e delle persone coinvolte.
Impara a:
- Ascoltare attivamente e riformulare per disinnescare le tensioni.
- Identificare gli interessi sottostanti di ciascuna parte.
- Creare un clima di fiducia e rispetto reciproco.
- Generare opzioni creative per soluzioni win-win.
- Gestire le tue emozioni e quelle degli altri sotto pressione.
Questo libro ti offre le chiavi per:
- Migliorare le tue relazioni personali e professionali.
- Aumentare la tua produttività e efficienza.
- Ridurre lo stress e creare un ambiente di lavoro più positivo.
- Sviluppare le tue competenze in comunicazione e negoziazione.
Diventa un esperto nella gestione dei conflitti e costruisci relazioni solide e durature.
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