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Organix - Raccogliere la conoscenza implicita attraverso una piattaforma di gioco
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ISBN10: 6208669758
ISBN13: 9786208669751
Publisher: Edizioni Sapienza
Published: Feb 21 2025
Pages: 84
Weight: 0.27
Height: 0.20 Width: 6.00 Depth: 9.00
Language: Italian
ISBN13: 9786208669751
Publisher: Edizioni Sapienza
Published: Feb 21 2025
Pages: 84
Weight: 0.27
Height: 0.20 Width: 6.00 Depth: 9.00
Language: Italian
La pratica del Business Process Management prevede la valutazione degli attuali processi aziendali (as-is), al fine di delineare strategie per ottimizzare i processi e migliorarne l'efficienza (to-be). Una fase di questo ciclo consiste nell'elicitazione dei processi aziendali, che può essere realizzata utilizzando diverse tecniche, dirette da analisti aziendali. Tuttavia, molti di questi approcci fanno emergere complicazioni che possono invalidare i risultati dell'elicitazione. Questo libro dimostra la possibilità di creare una soluzione progettata come una piattaforma di serious game che coinvolge i giocatori, che sono partecipanti ai processi da elicitare, a contribuire con conoscenze aziendali relative ai processi aziendali in cui sono coinvolti nelle loro attività professionali. La piattaforma intende raccogliere conoscenze aziendali implicite dai partecipanti, in modo sistematico e automatizzato, per cui il risultato del gioco consiste in modelli di processi aziendali ottenuti dall'elicitazione compiuta nel gioco. A posteriori, questi modelli possono essere utilizzati per prendere decisioni su cosa modificare nei processi per espandere il valore aziendale dell'organizzazione.
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