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Module 9 Configuration Management - CM Metrics and Key Performance Indicators (KPI)

Module 9 Configuration Management - CM Metrics and Key Performance Indicators (KPI)

Paperback

Series: Configuration Management (CM) Training and Certification

General Education

ISBN13: 9798283342986
Publisher: Independently Published
Published: May 10 2025
Pages: 66
Weight: 0.22
Height: 0.14 Width: 6.00 Depth: 9.00
Language: English
Configuration Management (CM) is a discipline that ensures the integrity, consistency, and control of a product's or system's configuration throughout its lifecycle. However, it must be measurable to ensure that a CM program is functional, practical, and continuously improving. Metrics and Key Performance Indicators (KPIs) serve as the instruments through which organizations can quantify performance, detect deviations, assess process maturity, and drive improvement. This module aims to immerse students in the methodology of measuring and evaluating CM performance through the strategic application of metrics and KPIs, tailored to support business objectives and operational excellence.

Also from

McDonnell, Harvey

Also in

General Education