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Performance Measurement with the Balanced Scorecard: A Practical Approach to Implementation Within SMEs

Performance Measurement with the Balanced Scorecard: A Practical Approach to Implementation Within SMEs

Paperback

Series: SpringerBriefs in Business, Book 6

AccountingEconomicsManagement

ISBN10: 3642247601
ISBN13: 9783642247606
Publisher: Springer
Published: Jan 5 2012
Pages: 133
Weight: 0.45
Height: 0.50 Width: 6.10 Depth: 9.00
Language: English

Do we really know the critical phenomena that are linked to how enterprises function and the dynamics of their relationships with customers, suppliers and competitors? Are their decision-making processes founded upon a set of performance measurements that were accurately designed and systematically elaborated? The above questions are the focus of this book, as is the following premise: enterprises need a system to measure their critical performances so they can be managed effectively; metaphorically speaking, enterprises need a management dashboard to serve as a navigational aid. A dashboard to show - with as few distortions as possible - the pattern of key variables that characterizes the specific formula enterprises use to face their competitive and social environment.

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Biazzo, Stefano

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Economics