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Competências e etiquetas de comunicação empresarial
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ISBN10: 6209436870
ISBN13: 9786209436871
Publisher: Edicoes Nosso Conhecimento
Published: Jan 15 2026
Pages: 92
Weight: 0.30
Height: 0.22 Width: 6.00 Depth: 9.00
Language: Portuguese
ISBN13: 9786209436871
Publisher: Edicoes Nosso Conhecimento
Published: Jan 15 2026
Pages: 92
Weight: 0.30
Height: 0.22 Width: 6.00 Depth: 9.00
Language: Portuguese
O livro explica as competências avançadas de comunicação essenciais para o sucesso profissional. Abrange o discurso estruturado em público, a conceção de apresentações, os métodos de apresentação e a utilização eficaz de recursos visuais. As áreas-chave incluem discurso informativo, persuasivo, motivacional e em ocasiões especiais. O texto detalha as fases da entrevista, as discussões em grupo e as técnicas de tomada de decisões organizacionais. O texto também explora a etiqueta na comunicação social, no local de trabalho, móvel e digital, enfatizando as boas maneiras, a moral e a sensibilidade cultural. Destaca o comportamento profissional, a interação respeitosa e a conduta adequada durante as viagens de negócios ao estrangeiro e durante o acolhimento de delegados internacionais. No geral, fornece diretrizes práticas para aumentar a clareza, a confiança, o profissionalismo e a competência intercultural nos locais de trabalho modernos.
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