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Determinantes da implementação efectiva do SGQ no sector das companhias aéreas
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ISBN10: 6202364815
ISBN13: 9786202364812
Publisher: Edicoes Nosso Conhecimento
Published: Aug 18 2025
Pages: 56
Weight: 0.19
Height: 0.13 Width: 6.00 Depth: 9.00
Language: Portuguese
ISBN13: 9786202364812
Publisher: Edicoes Nosso Conhecimento
Published: Aug 18 2025
Pages: 56
Weight: 0.19
Height: 0.13 Width: 6.00 Depth: 9.00
Language: Portuguese
O sucesso de qualquer empresa é determinado pela forma como esta consegue satisfazer as necessidades de um cliente de forma rentável. Isto acontece quando uma empresa é capaz de produzir bens e serviços de maior qualidade do que os seus concorrentes. Por conseguinte, os sistemas de controlo de qualidade eficazes são úteis para qualquer organização que pretenda manter-se competitiva. Os sistemas eficazes de gestão da qualidade permitem que as empresas de aviação acompanhem e satisfaçam as necessidades actuais de qualidade e mantenham um espaço aéreo seguro e a operação de aeronaves, equipamento e instalações em perfeitas condições. No sector da aviação, o estabelecimento de sistemas de gestão da qualidade parece ser um desafio. Estes desafios incluem, mas não se limitam a, disponibilidade inadequada de pessoal técnico competente e qualificado, supervisão regulamentar ineficaz e inadequada da aviação civil, capacitação e envolvimento dos trabalhadores na implementação de sistemas de gestão da qualidade e o elevado custo das fases iniciais de estabelecimento de um sistema de gestão da qualidade eficiente e eficaz e da manutenção do mesmo. O estudo expôs os antecedentes do estudo, procurando responder a algumas das questões nele colocadas.
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