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Fatores críticos de sucesso para a implementação do BSC em universidades privadas
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ISBN10: 6208911982
ISBN13: 9786208911980
Publisher: Edicoes Nosso Conhecimento
Published: May 31 2025
Pages: 132
Weight: 0.41
Height: 0.31 Width: 6.00 Depth: 9.00
Language: Portuguese
ISBN13: 9786208911980
Publisher: Edicoes Nosso Conhecimento
Published: May 31 2025
Pages: 132
Weight: 0.41
Height: 0.31 Width: 6.00 Depth: 9.00
Language: Portuguese
Embora o balanced scorecard (BSC) tenha se tornado uma ferramenta de gestão de desempenho muito popular, seu uso em universidades privadas ainda é raro. Esta pesquisa descreve alguns fatores a serem considerados para a implementação bem-sucedida do BSC na Universidade Árabe de Beirute (BAU), no Líbano. Estudos existentes sobre fatores críticos de sucesso (CSFs) foram revisados, e metodologias de pesquisa e estudo de caso foram adotadas. A partir da revisão da literatura, a pesquisa propõe um conjunto de 12 fatores, que se acredita serem mais relevantes para as universidades privadas libanesas. O inquérito indica que, entre estes 12 fatores, 11 são considerados CSFs para a implementação do BSC. No entanto, o estudo de caso revela que, entre os 11 CSFs, 10 fatores estão presentes na BAU, mas precisam de algumas modificações para serem mais eficazes e garantir a implementação bem-sucedida do BSC na BAU. Assim, os resultados recomendam que a BAU tenha muito cuidado ao desenvolver o fator restante e faça as melhorias necessárias nos fatores existentes para garantir que a lista completa de CSFs exista em toda a instituição. Nesse caso, a BAU estará pronta para a implementação bem-sucedida do sistema BSC em todas as suas faculdades.
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