Open Daily: 10am - 10pm | Alley door pickup 10am - 7pm 3038 Hennepin Ave Minneapolis, MN
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  • Open Daily: 10am - 10pm
    Alley-side Pickup: 10am - 7pm

    3038 Hennepin Ave Minneapolis, MN
    612-822-4611

Open Daily: 10am - 10pm | Alley-side Pickup: 10am - 7pm
3038 Hennepin Ave Minneapolis, MN
612-822-4611
Teaching User Experience: A Process Approach

Teaching User Experience: A Process Approach

Turner, Heather
Rose, Emma

Hardcover

Series: Attw Technical and Professional Communication

General ReferenceWriting Instruction

ISBN10: 1032952237
ISBN13: 9781032952239
Publisher: Routledge
Published: Oct 27 2025
Pages: 312
Weight: 1.35
Height: 0.75 Width: 6.00 Depth: 9.00
Language: English

Outlining a process approach, this book offers a theoretical and pedagogical framework for how to teach user experience (UX) from a technical and professional communication (TPC) perspective.

Recognizing that pedagogy is local to an institution, context, and community, the collection includes teaching cases and stories that demonstrate how instructors in TPC uniquely approach the complexity of teaching UX. This book introduces a six-stage process (empathize, define, design, evaluate, iterate, and implement) that instructors can adapt to their own classrooms. It includes case studies that showcase innovative teaching using the six-stage process, such as creating accessible products for community partners with disabilities and culturally responsive content using Indigenous research methods. This book incorporates Black and Indigenous design perspectives, bridging theory and practice to prepare students for ethical design work.

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