Consumer Reference in 1998

Am I Crazy, or Is It My Shrink? by Beutler, Larry E., Shurkin, Joel N., Bongar, Bruce

The Complete Tightwad Gazette: Promoting Thrift as a Viable Alternative Lifestyle by Dacyczyn, Amy

Shocked, Appalled, and Dismayed!: How to Write Letters of Complaint That Get Results by Phillips, Ellen