Open Daily: 10am - 10pm | Alley door pickup 10am - 7pm 3038 Hennepin Ave Minneapolis, MN
612-822-4611

  • Open Daily: 10am - 10pm
    Alley-side Pickup: 10am - 7pm

    3038 Hennepin Ave Minneapolis, MN
    612-822-4611

Open Daily: 10am - 10pm | Alley-side Pickup: 10am - 7pm
3038 Hennepin Ave Minneapolis, MN
612-822-4611
Breaking Through the 4 Barriers to Quality: Building Business Infrastructures

Breaking Through the 4 Barriers to Quality: Building Business Infrastructures

Ene, Emeka
Demma, Mike
Snell, Bruce

Paperback

Management

ISBN10: 1439231915
ISBN13: 9781439231913
Publisher: Createspace
Published: Dec 28 2009
Pages: 352
Weight: 1.04
Height: 0.73 Width: 5.98 Depth: 9.02
Language: English
Quality circles and continuous improvement using statistical methods were introduced decades ago in the hope of making the American workforce more competitive. Some worked; many were abandoned leaving a lot of questions for workforce management.When Bruce Snell refers to quality he means People Quality! Essential to People Quality is doing what is morally and ethically correct and treating others as you want to be treated. It doesn't matter if you are the CEO or the front-line worker; these values form the foundation of a quality organization. He calls these the Base Values and in the book he makes the case for People Quality leading to Organizational Quality. Snell writes this book from the perspective of addressing the human elements that targets the 4 Barriers to Quality, Fear, Lack of Communications, Lack of Procedures, and the Lack of Training. He includes philosophy, psychology and process to make his points. This book is easy to read, easy to apply and makes sense.

Also in

Management

View All