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Co-Production and Japanese Healthcare: Work Environment, Governance, Service Quality and Social Values
Paperback
Series: Routledge Studies in Health Management
Business GeneralManagementMedical Reference
ISBN13: 9780367567408
Publisher: Routledge
Published: Jan 9 2023
Pages: 278
Weight: 0.89
Height: 0.63 Width: 6.00 Depth: 9.00
Language: English
Healthcare in most developed countries face a complex and partly contradictory mix of financial, social and political challenges. Fiscal strains combined with New Public Management agendas have caused severe cutbacks and calls for greater efficiency in public healthcare, resulting in a growing concern about service quality. Co-production and Japanese Healthcare explores a possibility to address these issues from a new perspective that emphasizes greater collaboration between the staff and patients. Here professionals and patients/clients act as 'partners to co-produce healthcare through their mutual contributions'.
Japan has a unique system of two user-owned healthcare providers with nearly 200 hospitals, 500 clinics and 50,000 beds. However, they differ from each other and from public hospitals, in terms of their work environment, service quality, governance models and social values. This volume compares cooperative and public healthcare providers at ten hospitals across Japan with survey data from the staff, as well as from the patients and volunteers at four hospitals.
It will be of interest to researchers, academics, and students in the fields of healthcare management, public and non-profit management, human resource management.
1 different editions
Also available
Co-Production and Japanese Healthcare: Work Environment, Governance, Service Quality and Social Values
Pestoff, Victor
Hardcover
Also from
Pestoff, Victor
Co-Production and Japanese Healthcare: Work Environment, Governance, Service Quality and Social Values
Pestoff, Victor
Hardcover
Co-Production and Public Service Management: Citizenship, Governance and Public Services Management
Pestoff, Victor
Paperback
Co-Production and Public Service Management: Citizenship, Governance and Public Services Management
Pestoff, Victor
Hardcover
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