Open Daily: 10am - 10pm | Alley door pickup 10am - 7pm 3038 Hennepin Ave Minneapolis, MN
612-822-4611

  • Open Daily: 10am - 10pm
    Alley-side Pickup: 10am - 7pm

    3038 Hennepin Ave Minneapolis, MN
    612-822-4611

Open Daily: 10am - 10pm | Alley-side Pickup: 10am - 7pm
3038 Hennepin Ave Minneapolis, MN
612-822-4611
Fundamentals of Quality Management

Fundamentals of Quality Management

Berényi, László

Paperback

Business General

ISBN10: 3659490598
ISBN13: 9783659490590
Publisher: Lap Lambert Academic Pub
Published: Nov 4 2013
Pages: 184
Weight: 0.61
Height: 0.42 Width: 6.00 Depth: 9.00
Language: English
Revenue, profit and growth are important business goals but these are not to achieve without satisfied customers. Managing quality means paying attention to the customers' needs. Managing quality means a problem-oriented approach of the business. Managing quality can be implemented by the proper use of the properly chosen tools and methods. Quality management is always renewing but the basic principles are permanent. The book gives an overview about definitions, principles and models of quality and quality management. The reader gets guidance to the application of the ISO 9001 requirements, audits, the business excellence models and the methodology of self-evaluation. This book is recommended to business economics students and also managers who are trying to find the answers for the questions of success.

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