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Future of Tourism Marketing

Future of Tourism Marketing

Hardcover

Business GeneralMarketingGeneral Computers

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ISBN10: 1032008342
ISBN13: 9781032008349
Publisher: Routledge
Published: Jun 15 2021
Pages: 118
Language: English

Marketing in the tourism and hospitality industry has transformed with the development of digital marketing tools and the evolution of social culture. Recently, the advent of new technologies such as smartphones, artificial intelligence, virtual reality, robots, and new GIS systems has created more possibilities for marketing innovations. Advancements in information technology are leading to changes in business processes, service standards, and management mindsets. Meanwhile, consumers are also adapting to the new marketing paradigm. Researchers are interested in studying this newly-emerging and unpredictable business environment, customer decision making, new management tactics, and business analytic strategies.

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