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Kosten Senken Mit Crm: Strategien, Methoden Und Kennzahlen
Paperback
ISBN13: 9783322867070
Publisher: Gabler Verlag
Published: Feb 25 2012
Pages: 217
Weight: 0.66
Height: 0.46 Width: 6.00 Depth: 9.00
Language: German
Der hier vorgestellte ganzheitliche CRM-Ansatz berücksichtigt Data Mining/Warehousing, die Interaktion zwischen Mitarbeitern und Kunden sowie Aspekte der Geschäftsprozessoptimierung anhand von Software-Anwendungen und des Workflow.
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