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Open Daily: 10am - 10pm | Alley-side Pickup: 10am - 7pm
3038 Hennepin Ave Minneapolis, MN
612-822-4611
How To Say It for First-Time Managers: Winning Words and Strategies for Earning Your Team's Confidence

How To Say It for First-Time Managers: Winning Words and Strategies for Earning Your Team's Confidence

Paperback

Business GeneralManagement

Currently unavailable to order

ISBN10: 0735204470
ISBN13: 9780735204478
Publisher: Penguin Adult Hc/Tr
Published: Apr 6 2010
Pages: 256
Weight: 0.84
Height: 0.58 Width: 7.38 Depth: 9.24
Language: English
An all-new guide to help first-time managers and supervisors develop effective communication skills for leading and inspiring their staff.

From the author of How to Say It(r) at Work, a one-stop communication primer for anyone in a management position for the first time. Covering everything from delegating, planning and running meetings, and mentoring, to building a team and motivating subordinates, this is the perfect reference for anyone who wants to put their best foot forward as they climb the ranks. Topics include:

?Building leadership vocabulary

?Establishing ground rules

?Projecting credibility

?Avoiding day-one mistakes

?Handling crises and criticism

?Motivating and inspiring

?Making meetings work

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Management