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Human-Centered Digitalization and Services

Human-Centered Digitalization and Services

Paperback

Series: Translational Systems Sciences, Book 19

Business GeneralAging & Elder CareGeneral Computers

ISBN10: 9811377278
ISBN13: 9789811377273
Publisher: Springer Nature
Published: Aug 15 2020
Pages: 323
Weight: 1.05
Height: 0.71 Width: 6.14 Depth: 9.21
Language: English
This book provides a timely overview of the impacts of digitalization from the perspective of everyday life, and argues that one central issue in digitalization is the development of new types of services that digitalization enables, but which are often overlooked due to the focus on new technologies and devices. The book summarizes the past 20 years of research into the relationship between information and communications technology (ICT) and service innovation, and reveals that the ongoing digitalization is a qualitatively different phenomenon and represents a true paradigm shift.

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