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Open Daily: 10am - 10pm | Alley-side Pickup: 10am - 7pm
3038 Hennepin Ave Minneapolis, MN
612-822-4611
Is This About Me or You?

Is This About Me or You?

Paperback

Series: The Coaching Experience, Book 7

Business General

ISBN10: 1912774585
ISBN13: 9781912774586
Publisher: Lightning Source Inc
Published: Jun 3 2020
Pages: 118
Weight: 0.35
Height: 0.28 Width: 5.50 Depth: 8.50
Language: English
An essential guide on how highly effective leaders listen, understand and respond to people who are upset. This unpacks a proven strategy for diffusing difficult conversations that leave people feeling understood rather than frustrated and angrier. Incredibly simple - incredibly effective. Is This About Me Or You? explains listening filters, why conflicts escalate and how to diffuse them with professionalism, compassion and the total absence of agenda, techniques and tactics that usually make things worse. Simple. Game-changing.

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Business General