Open Daily: 10am - 10pm | Alley door pickup 10am - 7pm 3038 Hennepin Ave Minneapolis, MN
612-822-4611

  • Open Daily: 10am - 10pm
    Alley-side Pickup: 10am - 7pm

    3038 Hennepin Ave Minneapolis, MN
    612-822-4611

Open Daily: 10am - 10pm | Alley-side Pickup: 10am - 7pm
3038 Hennepin Ave Minneapolis, MN
612-822-4611
It's All Your Fault at Work!: Managing Narcissists and Other High-Conflict People

It's All Your Fault at Work!: Managing Narcissists and Other High-Conflict People

DiStefano, L. Georgi
Eddy, Bill

Paperback

Business GeneralManagementMental Health

Publisher Price: $19.95

ISBN10: 1936268663
ISBN13: 9781936268665
Publisher: Unhooked Books
Published: Feb 3 2015
Pages: 244
Weight: 0.65
Height: 0.60 Width: 5.50 Depth: 8.40
Language: English
Awards: Axiom Business Book Awards
The award-winning book that gives readers a method for handling the increasingly-outrageous behavior of narcissists and high-conflict people at work.

Increasingly, high-conflict people--especially narcissists and bullies--are showing up in the workplace. It's All Your Fault at Work! addresses ways of managing the behavior of high-conflict people (HCP).

Based on Bill Eddy's high-conflict personality theory, the book explains how to recognize predictable patterns of behavior and illustrates with over a dozen examples the simple four-step C.A.R.S. method to calm the HCP, analyze options, respond to hostility, and set limits on extreme behavior.

This book belongs in every leader's library. Although I believe there's a pearl of good in everyone, some people's pearl is hard to find. You may not be able to change a high conflict personality, but by using Bill Eddy's and Georgi DiStefano's techniques, you'll be able to keep the focus on solutions rather than arguments.

--Ken Blanchard, coauthor of The One Minute Manager(R) and Leading at a Higher Level

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