Open Daily: 10am - 10pm | Alley door pickup 10am - 7pm 3038 Hennepin Ave Minneapolis, MN
612-822-4611

  • Open Daily: 10am - 10pm
    Alley-side Pickup: 10am - 7pm

    3038 Hennepin Ave Minneapolis, MN
    612-822-4611

Open Daily: 10am - 10pm | Alley-side Pickup: 10am - 7pm
3038 Hennepin Ave Minneapolis, MN
612-822-4611
Maximizing CSS Profitability: How to Effectively Maximize Profitability in a Customer Service & Support (CSS) Business

Maximizing CSS Profitability: How to Effectively Maximize Profitability in a Customer Service & Support (CSS) Business

Carafone, Guy

Paperback

Business General

ISBN10: 1521725306
ISBN13: 9781521725306
Publisher: Independently Published
Published: Jun 30 2017
Pages: 214
Weight: 0.64
Height: 0.45 Width: 6.00 Depth: 9.00
Language: English
Maximizing CSS Profitability is based on real-life personal experiences in both operations and financial management from the ground floor up. In business, profitability management always comes down to two basic principles, maximizing revenue and minimizing cost. In services businesses, the lion's share of cost is people-related. Therefore, effectively managing existing, replacement, and additional resource, as well as maximizing resource utilization represent critical elements of profitability management. And, of course, how other operational and financial aspects of the business are managed are also critically important, as are managing customers, vendors, and business assets. The author will share many real-life experiences, as well as insightful profit maximization best practices that you can potentially leverage in your own services business.

Also in

Business General

View All