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Organizational Listening: The Missing Essential in Public Communication

Organizational Listening: The Missing Essential in Public Communication

Paperback

Business GeneralGeneral Reference

ISBN10: 1433130521
ISBN13: 9781433130526
Publisher: Peter Lang Us
Published: Nov 29 2015
Pages: 386
Weight: 1.20
Height: 0.90 Width: 6.00 Depth: 8.90
Language: English
This landmark study proposes and describes how organizations need to create an architecture of listening to regain trust and re-engage people whose voices are unheard or ignored. It presents a compelling case to show that urgent attention to organizational listening is essential for maintaining healthy democracy, organization legitimacy, business sustainability, and social equity.

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