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Organizational Listening: The Missing Essential in Public Communication

Organizational Listening: The Missing Essential in Public Communication

Hardcover

Business GeneralGeneral Reference

ISBN10: 143313053X
ISBN13: 9781433130533
Publisher: Peter Lang Us
Published: Dec 13 2015
Pages: 386
Weight: 1.45
Height: 1.00 Width: 5.90 Depth: 8.90
Language: English
This landmark study proposes and describes how organizations need to create an architecture of listening to regain trust and re-engage people whose voices are unheard or ignored. It presents a compelling case to show that urgent attention to organizational listening is essential for maintaining healthy democracy, organization legitimacy, business sustainability, and social equity.

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