Open Daily: 10am - 10pm | Alley door pickup 10am - 7pm 3038 Hennepin Ave Minneapolis, MN
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  • Open Daily: 10am - 10pm
    Alley-side Pickup: 10am - 7pm

    3038 Hennepin Ave Minneapolis, MN
    612-822-4611

Open Daily: 10am - 10pm | Alley-side Pickup: 10am - 7pm
3038 Hennepin Ave Minneapolis, MN
612-822-4611
Roi Basics, 2nd Edition

Roi Basics, 2nd Edition

Phillips, Patricia Pulliam
Phillips, Jack J.

Paperback

Business GeneralManagement

Currently unavailable to order

ISBN10: 1950496376
ISBN13: 9781950496372
Publisher: ASTD
Published: Oct 29 2019
Pages: 220
Weight: 0.90
Height: 0.40 Width: 7.50 Depth: 9.40
Language: English
Your essential guide to calculating return on investment.

Build and refine your measurement and evaluation skills through ROI Basics, perfect for beginners challenged to implement a comprehensive evaluation process as well as those taking a proactive approach to accountability.

Its five-level evaluation framework includes:

  • Level 1: Reaction and Planned Action
  • Level 2: Learning
  • Level 3: Application and Implementation
  • Level 4: Impact
  • Level 5: Return on Investment

    ROI Basics provides a baseline exploration of ROI for the talent development function and the steps to successful evaluation: evaluation planning, data collection, data analysis, and results optimization.

    In this second edition, experts Patti and Jack Phillips go deeper into aligning programs to the business, detecting payoff needs, and identifying specific business measures that need to improve. They explore how the process applies beyond training to talent development and suggest how new technologies can influence ROI adoption and implementation in your organization. This updated book offers a review of two essential--and often overlooked--steps in the ROI process: isolating program impact and sustaining momentum.

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