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CX, Servicio y Hospitalidad: LÃderes que Inspiran
Paperback
Series: Líderes Que Inspiran
ISBN13: 9786079978983
Publisher: Lightning Source Inc
Published: Jan 9 2023
Pages: 314
Weight: 0.93
Height: 0.66 Width: 6.00 Depth: 9.00
Language: Spanish
Episodio 2: América Bernal Hluz - Las 6 innovaciones para la transformación digital.
Episodio 3: Araceli Meza - Los 7 enemigos de la experiencia del cliente.
Episodio 4: Erika Ramos Becerril - Qué nos enseñan Einstein y Chaplin sobre la Experiencia del Cliente?
Episodio 5: José Luis (Pepe) Pulido G. - Sector Fintech: La búsqueda de una experiencia de servicio ágil y diferente.
Episodio 6: RocÃo Guerrero Zepeda - Detrás de cada cliente... mil retos.
Episodio 7: Teresita Meza Quintanilla - Experiencias épicas a través de la digitalización en el sector financiero. BLOQUE DE SERVICIO AL CLIENTE (CS)
Episodio 8: Miguel Uribe Maeda El Serviciólogo(R) - El Servicio Vende; El Servicio es Estrategia.
Episodio 9: Coco Villarreal - Cómo influir en el éxito de tu Servicio al Cliente?
Episodio 10: Margarita Lozano Job - De pérdidas a ganancias por el servicio.
Episodio 11: Irving Jair Santiago Pérez - Si no vives para servir, entonces, para qué vives? BLOQUE DE HOSPITALIDAD
Episodio 12: Raúl Alfonso Camacho RodrÃguez - CX: A la búsqueda del sentido de la hospitalidad para la rentabilidad.
Episodio 13: Roxana Dalila Escamilla Vielma - La hospitalidad como diferenciador en las organizaciones.
Episodio 14: Tere Lozano - Eres LÃder? Bienvenido al negocio de servicio y hospitalidad!
Episodio 15: Mindy Landers - El milagro de la conexión abre las puertas a la fortuna financiera. Estás listo para vivir la hospitalidad en tu negocio?
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