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revolución del sentido, La
Paperback
ISBN13: 9781418597955
Publisher: HarperCollins Espanol
Published: Dec 11 2018
Pages: 416
Weight: 0.90
Height: 1.10 Width: 6.10 Depth: 9.00
Language: Spanish
El enfoque revolucionario de Fred sobre liderazgo comienza con un impulso poco convencional: el miedo a la muerte. Qué tienen en común la ansiedad con la creación de la eficiencia organizacional? Mucho! Un libro que combina lo práctico con lo existencial, te ayudará a infundir significado y dignidad en tu vida y tu trabajo.
Fred muestra un camino hacia el liderazgo trascendente al analizar ejemplos del mundo real de empresas sin dirección y experiencias de servicio al cliente que han resultado terriblemente mal, que abarcan desde la desastrosa administración de Marissa Meyer en Yahoo! al infame representante de servicio al cliente de Comcast que pensaba que estaba haciendo bien su trabajo al negarse obstinadamente a cancelar la cuenta de cable de un suscriptor. Este libro cambiará tu forma de pensar: tu trabajo no es tu trabajo, no es suficiente hacer tu mejor esfuerzo y triunfar. Aprenderás a descubrir tu propio significado y serás capaz de animar a otros a alcanzar un propósito noble. El enfoque de liderazgo de Fred es una mezcla de economÃa y teorÃa empresarial, en parte compuesto de comunicación y capacitación en resolución de conflictos, parte consejerÃa familiar, parte meditación y consideración. Qué se puede esperar de un graduado de Berkeley que realiza retiros de silencio que duran un mes? Fred ha enseñado y presentado su investigación en numerosas instituciones académicas, incluyendo Sloan School of Management de MIT, donde fue nombrado Profesor del año, y en la Universidad de Harvard.
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