• Open Daily: 10am - 10pm
    Alley-side Pickup: 10am - 7pm

    3038 Hennepin Ave Minneapolis, MN
    612-822-4611

Open Daily: 10am - 10pm | Alley-side Pickup: 10am - 7pm
3038 Hennepin Ave Minneapolis, MN
612-822-4611
Disruptive Innovation and Emerging Technologies for Business Excellence in the Service Sector

Disruptive Innovation and Emerging Technologies for Business Excellence in the Service Sector

Paperback

Business GeneralManagement

ISBN10: 179989195X
ISBN13: 9781799891956
Publisher: Business Science Reference
Published: Mar 11 2022
Pages: 312
Weight: 1.20
Height: 0.65 Width: 7.00 Depth: 10.00
Language: English
Today's customer-oriented operational philosophy has forced organizations to face the challenge of transforming into digital businesses to meet growing customer demand. The reality is that power is shifting from institutions to customers, so it's up to providers to master both customer experience and digital operational excellence. However, despite this turn toward digitalization, many businesses struggle to manage their technology base strategically. Disruptive Innovation and Emerging Technologies for Business Excellence in the Service Sector provides an in-depth exploration of options that can assist organizations in developing a consistent and coherent view of various drivers in order to shape their markets and operations as well as how disruptive innovations and emerging technologies can contribute to businesses now and in the future. Covering a wide range of topics such as sustainable transportation and customer service experiences, it is ideal for industry professionals, researchers, academicians, instructors, decision makers, and students.

Also from

Nadda, Vipin

Also in

Management