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Open Daily: 10am - 10pm | Alley-side Pickup: 10am - 7pm
3038 Hennepin Ave Minneapolis, MN
612-822-4611
CMAA Certification Study Guide: Medical Administrative Assistant Certification Prep

CMAA Certification Study Guide: Medical Administrative Assistant Certification Prep

Paperback

Medical Reference

ISBN10: 1505781132
ISBN13: 9781505781137
Publisher: Createspace
Published: Jan 12 2015
Pages: 182
Weight: 0.96
Height: 0.39 Width: 8.50 Depth: 11.02
Language: English
Contents The Medical Assistant Duties and Responsibilities Medical Law, Medical Profession Liability The Patient Care Partnership (Patient's Bill of Rights) The HIPAA Patient Privacy Rule Legal Terms Communication Phone Etiquette Verbal and Nonverbal Communication Respect Scheduling Appointment Booking Appointment Setting Types of Scheduling Scheduling New Patients Scheduling Established Patients Scheduling Conflicts Letter Writing Mail Processing Incoming Mail Outgoing Mail Health Insurance Verification of Insurance Benefits Insurance Terms Medical Records Management Creating a Medical Record Filing Indexing Alphabetical Filing Numerical Filing Subject Filing Tickler File Medical Terminology Plus 500+ review questions

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Medical Reference