Sign-In
Cart
Lean Healthcare: Enhancing the Patient Care Process while Eliminating Waste and Lowering Costs
Paperback
Currently unavailable to order
Please enter your email and a message will be sent to you when this product becomes available on our website.
Publisher: Personal-Lean.Org
Published: Nov 14 2022
Pages: 94
Weight: 0.24
Height: 0.23 Width: 5.00 Depth: 8.00
Language: English
By minimizing waste and waiting times, the lean operational concepts and techniques serve to maximize value for patients. It places a strong emphasis on staff involvement, ongoing improvement, and consideration of the demands of the consumer.. All employees of the firm, from clinicians to operations and administrative personnel, continuously work to identify areas of waste and eliminate anything that does not create value for patients using lean concepts in healthcare.
To make sure that the production team members on the assembly line always have the parts and tools they need to complete their tasks, Toyota has put all the systems and support personnel in place. If you visit one of their assembly factories, you can see this for yourself. Although patients are more essential, it can be argued that Toyota invests significantly more in its front-line staff than many hospitals do. Toyota enables team members to concentrate on their tasks and the truck in front of them, resulting in greater outcomes and overall happiness.
Also from
Soliman, Mohammed Hamed Ahmed
Advanced Engine Electronics & Diagnostics: ECUs, Sensors, Predictive Maintenance, and the Future of Automotive Tuning
Soliman, Mohammed Hamed Ahmed
Paperback
Mastering CVT Transmission: Maintenance, Troubleshooting, and Rebuild Guide with Real Case Studies and OBD Diagnostics
Soliman, Mohammed Hamed Ahmed
Paperback
The Complete FMEA Handbook: Mastering Failure Prevention from Basics to AI-Driven Risk Management
Soliman, Mohammed Hamed Ahmed
Paperback
Jidoka: The Toyota Principle of Building Quality into the Process
Soliman, Mohammed Hamed Ahmed
Paperback
ECU Calibration & Tuning Fundamentals: A Practical Guide to Modern Engine Management
Soliman, Mohammed Hamed Ahmed
Paperback
Electric & Hybrid Car Tuning and Maintenance: Engineering Principles, Performance Upgrades, and Long-Term Reliability
Soliman, Mohammed Hamed Ahmed
Paperback
Linking Heijunka and SMED: How Changeover Reduction Enables True Production Leveling
Soliman, Mohammed Hamed Ahmed
Paperback
AI-Powered Six Sigma: Integrating Artificial Intelligence with Lean Tools, DMAIC, and Belts for Smarter Quality Management
Soliman, Mohammed Hamed Ahmed
Paperback
Machine Reliability and Condition Monitoring: A Comprehensive Guide to Predictive Maintenance Planning
Soliman, Mohammed Hamed Ahmed
Paperback
Jidoka in the Digital Age: How Toyota's Principle of Building Quality Evolves with AI, Industry 4.0, and Resilient Systems
Soliman, Mohammed Hamed Ahmed
Paperback
Seven Letters to a Young Engineer: Lean Lessons for Career, Leadership, and Impact
Soliman, Mohammed Hamed Ahmed
Paperback
Value Stream Mastery: Real-World Process Mapping for Operational Excellence
Soliman, Mohammed Hamed Ahmed
Paperback
Industrial Applications of Infrared Thermography: Enhanced Edition: Illustrated Guide with Case Studies, Checklists, and Practical Insights for Predic
Soliman, Mohammed Hamed Ahmed
Paperback
Home Fix-It Handbook for Everyone: Simple Step-by-Step Fixes for Common Household Problems
Soliman, Mohammed Hamed Ahmed
Paperback
Lean Project Management: A Practical Guide to Streamlining Projects, Reducing Waste, and Delivering Results Faster
Soliman, Mohammed Hamed Ahmed
Paperback
5s: A Practical Guide to Visualizing and Organizing Workplaces to Improve Productivity - Second Edition
Soliman, Mohammed Hamed Ahmed
Paperback
Injector Diagnostics Simplified: Troubleshooting, Testing, and Performance Optimization for Modern Fuel Systems
Soliman, Mohammed Hamed Ahmed
Paperback
Toyota Production System Concepts: Poka Yoke - Design for Great Quality
Soliman, Mohammed Hamed Ahmed
Paperback
The Lean Brain: How Neuroscience Can Supercharge Continuous Improvement
Soliman, Mohammed Hamed Ahmed
Paperback
Industrial Electric Motors: Installation, Running, Advanced Maintenance and Reliability
Soliman, Mohammed Hamed Ahmed
Paperback
Toyota Production system Concepts: Process Mapping the Toyota Way
Soliman, Mohammed Hamed Ahmed
Paperback
Toyota Production System Concepts: The Guidebook to Toyota's Corporate Strategy and Leadership - Series Books 1 to 6
Soliman, Mohammed Hamed Ahmed
Paperback
Toyota Production System Concepts: The Guidebook to Toyota's 13 Pillars System - Series Books 7 to 17
Soliman, Mohammed Hamed Ahmed
Paperback
Kanban the Toyota Way: An Inventory Buffering System to Eliminate Inventory
Soliman, Mohammed Hamed Ahmed
Paperback
The Problem Solving Kata as a Tool for Culture Change: Building True Lean Organizations
Soliman, Mohammed Hamed Ahmed
Paperback
The Ultimate Guide to Successful Lean Transformation: Top Reasons Why Companies Fail to Achieve and Sustain Excellence through Lean Improvement
Soliman, Mohammed Hamed Ahmed
Paperback
Overall Equipment Effectiveness Simplified: Analyzing OEE to find the Improvement Opportunities
Soliman, Mohammed Hamed Ahmed
Paperback
Brainstorming for Problems Solving: How Leaders Can Achieve a Successful Brainstorming Session
Soliman, Mohammed Hamed Ahmed
Paperback
Practical Guide to FMEA: A proactive Approach to Failure Analysis
Soliman, Mohammed Hamed Ahmed
Paperback
Ultrasound Analysis for Condition Monitoring: Applications of Ultrasound Detection for Various Industrial Equipment
Soliman, Mohammed Hamed Ahmed
Paperback
The Seven Deadly Wastes and How to Remove Them from Your Business: The Heart of the Toyota Production System
Soliman, Mohammed Hamed Ahmed
Paperback
5s: A Practical Guide to Visualizing and Organizing Workplaces to Improve Productivity
Soliman, Mohammed Hamed Ahmed
Paperback
Gemba Walks the Toyota Way: The Place to Teach and Learn Management
Soliman, Mohammed Hamed Ahmed
Paperback
Hoshin Kanri: How Toyota Creates a Culture of Continuous Improvement to Achieve Lean Goals
Soliman, Mohammed Hamed Ahmed
Paperback
Machinery Oil Analysis & Condition Monitoring: A Practical Guide to Sampling and Analyzing Oil to Improve Equipment Reliability
Soliman, Mohammed Hamed Ahmed
Paperback
Compressed Air Systems Hidden Losses: A Practical Guide to Eliminating Leaks, Pressure Drop, Artificial Demand, and Energy Waste in Industrial Plants
Soliman, Mohammed Hamed Ahmed
Paperback
The Toyota Innovation System: How the World's Most Reliable Automaker Creates Breakthroughs
Soliman, Mohammed Hamed Ahmed
Paperback
Takt Time (Enhanced Edition): From Lean Basics to Digital Flow Synchronization
Soliman, Mohammed Hamed Ahmed
Paperback
Hoshin Kanri: Cómo Toyota Crea una Cultura de Mejora Continua para Alcanzar Objetivos Lean
Soliman, Mohammed Hamed Ahmed
Paperback
The 150-Minute MBA: Comprehensive Strategies, Finance, and Growth for Today's Leaders
Soliman, Mohammed Hamed Ahmed
Paperback
Digital Marketing Made Simple: A Beginner's Guide to Maximizing Sales and Profits with Smart Strategies
Soliman, Mohammed Hamed Ahmed
Paperback
The Toyota Way for Authors: Lean Amazon KDP Publishing Strategies for the Digital Era - A Data-Driven System to Master Self-Publishing Flow, Quality,
Soliman, Mohammed Hamed Ahmed
Paperback
AI-Powered Supply Chain Optimization: Practical Tools for Managers & Engineers
Soliman, Mohammed Hamed Ahmed
Paperback
Smart City Operations Excellence: Lean Frameworks for Reliability, Safety, and Flow
Soliman, Mohammed Hamed Ahmed
Paperback
Toyota Standard Work: From the Assembly Line to the Digital Workplace - Standard Work for Today's World
Soliman, Mohammed Hamed Ahmed
Paperback
Vibration Basics and Machine Reliability Simplified: From Fundamentals to AI-Driven Predictive Maintenance
Soliman, Mohammed Hamed Ahmed
Paperback
Lean in Government and Education: Applying Lean Thinking Beyond the Factory
Soliman, Mohammed Hamed Ahmed
Paperback
Maintenance Strategy Optimization: From Reactive to World-Class
Soliman, Mohammed Hamed Ahmed
Paperback
AI-Powered Poka Yoke: Modern Methods for Mistake-Proofing and Quality Control in Lean Manufacturing
Soliman, Mohammed Hamed Ahmed
Paperback
Overall Equipment Effectiveness Simplified: Analyzing OEE in the Age of Automation, Robotics, and Artificial Intelligence
Soliman, Mohammed Hamed Ahmed
Paperback
Industrial Problem-Solving Handbook: Practical Tools and AI-Driven Methods for Engineers and Managers
Soliman, Mohammed Hamed Ahmed
Paperback
Lean HR: A Practical Guide to Eliminating Waste, Boosting Productivity, and Streamlining Your HR Strategy
Soliman, Mohammed Hamed Ahmed
Paperback
Complete Car Tuning & Performance Guide: From Basics to Advanced Upgrades: Everything Every Car Enthusiast Needs to Know About Performance, Safety, an
Soliman, Mohammed Hamed Ahmed
Paperback
The Factory That Remembers: A Novel About Lean, Loss, and Leadership
Soliman, Mohammed Hamed Ahmed
Paperback
Thinking in Bottlenecks: The Engineering Mindset for Solving Anything Faster
Soliman, Mohammed Hamed Ahmed
Paperback
AI for Lean Management: From 5S to Hoshin Kanri: How AI Enhances Every Lean Tool and Principle
Soliman, Mohammed Hamed Ahmed
Paperback
Leading Lean in Chaos: A Systematic Approach to Crisis Management
Soliman, Mohammed Hamed Ahmed
Paperback
How AI Can't Replace the Gemba Walk: The Human Side of Industry 4.0
Soliman, Mohammed Hamed Ahmed
Paperback
Lean for Non-Engineers: How Everyone Can Think Lean and Improve Work
Soliman, Mohammed Hamed Ahmed
Paperback
The Hidden Factory: Discovering and Eliminating the Invisible Waste Draining Your Business
Soliman, Mohammed Hamed Ahmed
Paperback
Electric Vehicle Battery Management & Optimization: Maximizing Performance, Longevity, and Safety in Modern EVs
Soliman, Mohammed Hamed Ahmed
Paperback
Operational Excellence for Small Business: Simple Systems to Streamline Your Operations, Reduce Waste, and Scale with Confidence
Soliman, Mohammed Hamed Ahmed
Paperback
Los Gemba Walks al estilo Toyota: El lugar para enseñar y aprender gestión
Soliman, Mohammed Hamed Ahmed
Paperback
The 50-Minute MBA: Deeper Frameworks, Case Studies, and Tools for Real-World Success
Soliman, Mohammed Hamed Ahmed
Paperback
The Engineer's Mind: Everyday Applications of Industrial Thinking
Soliman, Mohammed Hamed Ahmed
Paperback
A Complete Guide to Just-in-Time Production: Inside Toyota's Mind
Soliman, Mohammed Hamed Ahmed
Paperback
Nitrous Performance Guide: Installation, Tuning, and Safe Optimization for Maximum Power
Soliman, Mohammed Hamed Ahmed
Paperback
The Hidden Global Publishing System: What Most Authors Never Learn About Distribution, Metadata, Libraries, and Global Book Platforms
Soliman, Mohammed Hamed Ahmed
Paperback
Lean Thinking in Digital Publishing: The Birth of a New Discipline - How Engineering Logic and Lean Systems Can Transform Modern Authorship
Soliman, Mohammed Hamed Ahmed
Paperback
Advanced Transmission Systems: Dual-Clutch, Automated Manual & Hybrid Gearboxes: Comprehensive Guide to Maintenance, Troubleshooting, and Performance
Soliman, Mohammed Hamed Ahmed
Paperback
The 500-Minute MBA: Advanced Lessons in Leadership, Strategy, Finance, Innovation, Growth, and Lean Excellence
Soliman, Mohammed Hamed Ahmed
Paperback
Lean for Startups and Small Businesses: Practical Tools, Strategies, and Mindset to Reduce Waste, Improve Processes, and Grow Smarter
Soliman, Mohammed Hamed Ahmed
Paperback
Toyota Production System Concepts: Application of Lean in Non-manufacturing Environments - Series Books 18 to 19
Soliman, Mohammed Hamed Ahmed
Paperback
Also in
Management
Crucial Conversations Tools for Talking When Stakes Are High, Second Edition
Patterson, Kerry
Switzler, Al
Grenny, Joseph
Paperback
Whale Done!: The Power of Positive Relationships
Blanchard, Kenneth
Lacinak, Thad
Tompkins, Chuck
Hardcover
Quiet Girls Can Run the World: Owning Your Power When You're Not the "Alpha" in the Room
Holman, Rebecca
Paperback
The Art of Communication: How to Be Authentic, Lead Others, and Create Strong Connections
Apps, Judy
Hardcover
Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect
Guidara, Will
Hardcover
Hbr's 10 Must Reads on Managing Yourself, Updated and Expanded (Featuring How Will You Measure Your Life? by Clayton M. Christensen)
Drucker, Peter F.
Gallo, Amy
Review, Harvard Business
Paperback
Hbr's 10 Must Reads on Mental Toughness, Updated and Expanded (Featuring How to Stop Worrying about What Other People Think of You by Michael Gervais)
Gervais, Michael
Duckworth, Angela L.
Review, Harvard Business
Paperback
Surrender to Lead: The Counterintuitive Approach to Driving Extraordinary Results
Kriegel, Jessica
Terry, Joe
Hardcover
Strong Ground: The Lessons of Daring Leadership, the Tenacity of Paradox, and the Wisdom of the Human Spirit
Brown, Brené
Hardcover
Take Breaks, Work Better: Measure Impact, Not Hours, and Transform Your Profitability
Briggs, John
Paperback
Hbr's 10 Must Reads on Leadership, Updated and Expanded (Featuring Begin with Trust by Frances X. Frei and Anne Morriss)
Edmondson, Amy C.
Ibarra, Herminia
Review, Harvard Business
Paperback
The Year in Tech, 2026: The Insights You Need from Harvard Business Review
Review, Harvard Business
Anthony, Scott D.
Webb, Amy
Paperback
Hbr's 10 Must Reads 2026: The Definitive Management Ideas of the Year from Harvard Business Review (Featuring the Strategic Genius of Taylor Swift by
Meyer, Erin
Flyvbjerg, Bent
Review, Harvard Business
Paperback
What the Heck Is Eos?: A Complete Guide for Employees in Companies Running on EOS
Wickman, Gino
Bouwer, Tom
Hardcover
The Coaching Habit: Say Less, Ask More, and Change the Way You Lead Forever
Stanier, Michael Bungay
Paperback
Building Great Businesses: Create Momentum, Overcome Setbacks, and Scale with Confidence
Becker, Scott
Hardcover
The Mom Test: How to talk to customers & learn if your business is a good idea when everyone is lying to you
Fitzpatrick, Rob
Paperback
Get Scalable: The Operating System Your Business Needs To Run and Scale Without You
Deiss, Ryan
Paperback
Never Split the Difference: Negotiating as If Your Life Depended on It
Raz, Tahl
Voss, Chris
Hardcover
Influence and Persuasion (HBR Emotional Intelligence Series)
Cialdini, Robert B.
Review, Harvard Business
Morgan, Nick
Paperback
The First 90 Days, Updated and Expanded: Proven Strategies for Getting Up to Speed Faster and Smarter
Watkins, Michael D.
Hardcover
Take It Personal: How to Succeed by Building Relationships and Playing the Long Game
Grutman, David
Hardcover
Getting to Yes: Negotiating Agreement Without Giving in
Fisher, Roger
Ury, William
Patton, Bruce
Paperback
Feedback That Works: How to Build and Deliver Your Message, Second Edition
Center for Creative Leadership
Paperback
Dirtbag Billionaire: How Yvon Chouinard Built Patagonia, Made a Fortune, and Gave It All Away
Gelles, David
Hardcover
Hbr's 10 Must Reads on High Performance, Updated and Expanded (Featuring Nine Things Successful People Do Differently by Heidi Grant)
Grant, Heidi
Goleman, Daniel
Review, Harvard Business
Paperback
Hbr's 10 Must Reads on Strategy, Updated and Expanded (Featuring the Five Competitive Forces That Shape Strategy by Michael E. Porter)
Review, Harvard Business
Porter, Michael E.
Kim, W. Chan
Paperback
Hbr's 10 Must Reads on Managing People, Updated and Expanded (Featuring Are You a Good Boss--Or a Great One? by Linda A. Hill and Kent Lineback)
Goleman, Daniel
Hill, Linda A.
Review, Harvard Business
Paperback
The Phoenix Project: A Novel about It, Devops, and Helping Your Business Win
Spafford, George
Kim, Gene
Behr, Kevin
Paperback
Genius at Scale: How Great Leaders Drive Innovation
Hill, Linda A.
Tedards, Emily
Wild, Jason
Hardcover
Anchored, Aligned, Accountable: A Framework for Transcending Bullsh*t and Transforming Our Lives and Work
Bethea, Aiko
Hardcover
Bookkeeping - Accounting for Small Business: A Quickstudy Laminated Reference Guide
Epstein, Lita
Other
The 360 Degree Leader Workbook: Developing Your Influence from Anywhere in the Organization
Maxwell, John C.
Paperback
Generative Ai: The Insights You Need from Harvard Business Review
Mollick, Ethan
Cremer, David De
Review, Harvard Business
Paperback
The Algorithm: The Hypergrowth Formula That Transformed Tesla, Lululemon, General Motors, and Spacex
McNeill, Jon
Hardcover
Indispensable: How to Become the Company That Your Customers Can't Live Without
Calloway, Joe
Hardcover
Getting You Ready for Power: A Woman's Guide to Building Confidence, Community, and Career Success
Meruelo, Alexis
Paperback
The Asshole Survival Guide: How to Deal with People Who Treat You Like Dirt
Sutton, Robert I.
Paperback
Hbr's 10 Must Reads on Emotional Intelligence, Updated and Expanded (Featuring What Makes a Leader by Daniel Goleman)
Goleman, Daniel
Ibarra, Hermina
Review, Harvard Business
Paperback
The Way of the Shepherd: Seven Secrets to Managing Productive People
Pentak, William
Leman, Kevin
Hardcover
The Oz Principle: Getting Results Through Individual and Organizational Accountability
Hickman, Craig
Connors, Roger
Smith, Tom
Paperback
The Heart Work of Modern Leadership: 6 Differentiators of Exceptional Leaders
Grossman, David
Paperback
The 6 Types of Working Genius: A Better Way to Understand Your Gifts, Your Frustrations, and Your Team
Lencioni, Patrick M.
Hardcover
Competing in the Age of AI: Strategy and Leadership When Algorithms and Networks Run the World
Lakhani, Karim R.
Iansiti, Marco
Hardcover
Leadership Unblocked: Break Through the Beliefs That Limit Your Potential
Wilkins, Muriel M.
Hardcover
Playing to Win, Expanded with Bonus HBR Articles: How Strategy Really Works
Martin, Roger L.
Lafley, A. G.
Hardcover
The Things We Hide: A Guide to Identifying Hidden Barriers and Leading with Authenticity
Dickerhoof, Tyler
Hardcover
Inner Excellence: Train Your Mind for Extraordinary Performance and the Best Possible Life
Murphy, Jim
Paperback
Never Settle: Persuasion and Negotiation Skills to Get What You Want
Qureshi, Attia
Richardson, John
Hardcover
Demand-Side Sales 101: Stop Selling and Help Your Customers Make Progress
Engle, Greg
Moesta, Bob
Hardcover
Difficult Conversations: How to Discuss What Matters Most
Heen, Sheila
Patton, Bruce
Stone, Douglas
Paperback
Say This, Not That: How to Master 7 Dreaded Conversations As a Leader in the Modern Workplace
Flickinger, Chris
Paperback
The Octopus Organization: A Guide to Thriving in a World of Continuous Transformation
Le-Brun, Phil
Werner, Jana
Hardcover
The 5 Languages of Appreciation in the Workplace: Empowering Organizations by Encouraging People
White, Paul
Chapman, Gary
Paperback
Positive Intelligence: Why Only 20% of Teams and Individuals Achieve Their True Potential and How You Can Achieve Yours
Chamine, Shirzad
Hardcover
The Founder's Mentality: How to Overcome the Predictable Crises of Growth
Allen, James
Zook, Chris
Hardcover
The Hard Thing about Hard Things: Building a Business When There Are No Easy Answers
Horowitz, Ben
Hardcover
The Leading the Unleadable: How to Manage Mavericks, Cynics, Divas, and Other Difficult People
Willett, Alan
Paperback
You Don't Need a Title to Be a Leader: How Anyone, Anywhere, Can Make a Positive Difference
Sanborn, Mark
Hardcover
The One Thing: The Surprisingly Simple Truth about Extraordinary Results
Keller, Gary
Papasan, Jay
Hardcover
How to Win Friends and Influence People: Updated for the Next Generation of Leaders
Carnegie, Dale
Hardcover
Biblia del Vendedor: Tecnicas Efectivas Para El Vendedor Competitivo
Dey, Alex
Dey, Alejandro
Paperback
Team Topologies, 2nd Edition: Organizing Business and Technology for Fast Flow of Value
Skelton, Matthew
Pais, Manuel
Paperback
The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
Michelli, Joseph A.
Hardcover
The Advantage: Why Organizational Health Trumps Everything Else in Business
Lencioni, Patrick M.
Hardcover
The Outsiders: Eight Unconventional CEOs and Their Radically Rational Blueprint for Success
Thorndike, William N.
Hardcover
Rewired: McKinsey's Playbook on How Leading Companies Win with Technology and AI
Smaje, Kate
Levin, Robert
Lamarre, Eric
Hardcover
The Trusted Advisor: 20th Anniversary Edition
Maister, David H.
Galford, Robert
Green, Charles
Paperback
The Practice of Adaptive Leadership: Tools and Tactics for Changing Your Organization and the World
Grashow, Alexander
Linsky, Marty
Heifetz, Ronald A.
Hardcover
Nolo's Guide to Single-Member Llcs: How to Form & Run Your Single-Member Limited Liability Company
Steingold, David M.
Paperback
The Challenger Sale: Taking Control of the Customer Conversation
Dixon, Matthew
Adamson, Brent
Hardcover
Scaling Up: How a Few Companies Make It...and Why the Rest Don't (Rockefeller Habits 2.0)
Harnish, Verne
Paperback
The 21 Irrefutable Laws of Leadership: Follow Them and People Will Follow You
Maxwell, John C.
Hardcover
Harvard Business Review Entrepreneur's Handbook: Everything You Need to Launch and Grow Your New Business
Review, Harvard Business
Paperback
The Effective Executive: The Definitive Guide to Getting the Right Things Done
Drucker, Peter F.
Paperback
Fight Less, Win More: How Master Negotiators Influence Hearts, Minds, and Deals
Smith, Jonathan B.
Gaunt, Derek
Hardcover
The Ideal Team Player: How to Recognize and Cultivate the Three Essential Virtues
Lencioni, Patrick M.
Hardcover
Dare to Think Differently: How Open-Mindedness Creates Exceptional Decision-Making
Zaltman, Gerald
Hardcover
Human + Machine, Updated and Expanded: Reimagining Work in the Age of AI
Daugherty, Paul R.
Wilson, H. James
Hardcover
The Next Conversation Workbook: Practical Exercises for Arguing Less and Talking More
Fisher, Jefferson
Paperback
Tax-Free Wealth: How to Build Massive Wealth by Permanently Lowering Your Taxes
Wheelwright, Tom
Paperback
The Black Swan: Second Edition: The Impact of the Highly Improbable: With a New Section: On Robustness and Fragility
Taleb, Nassim Nicholas
Paperback
The Lean Six SIGMA Pocket Toolbook: A Quick Reference Guide to Nearly 100 Tools for Improving Quality and Speed
Rowlands, David T.
Price, Mark
George, Michael L.
Paperback
A CEO for All Seasons: Mastering the Cycles of Leadership
Dewar, Carolyn
Keller, Scott
Malhotra, Vikram
Hardcover
Be Our Guest-Revised and Updated Edition: Perfecting the Art of Customer Service
The Disney Institute
Hardcover
Our Iceberg Is Melting: Changing and Succeeding Under Any Conditions
Kotter, John
Rathgeber, Holger
Hardcover
Predictable Revenue: Turn Your Business Into a Sales Machine with the $100 Million Best Practices of Salesforce.com
Tyler, Marylou
Ross, Aaron
Hardcover