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Orchestrating Experiences: Collaborative Design for Complexity
Paperback
Business GeneralIndustrial DesignProgramming
ISBN13: 9781933820736
Publisher: Rosenfeld Media Llc
Published: May 1 2018
Pages: 336
Weight: 1.40
Height: 0.70 Width: 6.00 Depth: 8.90
Language: English
Customer experiences are increasingly complicated--with multiple channels, touchpoints, contexts, and moving parts--all delivered by fragmented organizations. How can you bring your ideas to life in the face of such complexity? Orchestrating Experiences is a practical guide for designers and everyone struggling to create products and services in complex environments.
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