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Lean Six SIGMA in Banking Services: Operational and Strategy Applications for Theory and Practice

Lean Six SIGMA in Banking Services: Operational and Strategy Applications for Theory and Practice

Paperback

Series: Future of Business and Finance

AccountingBusiness General

ISBN10: 9811538220
ISBN13: 9789811538223
Publisher: Springer
Published: May 6 2021
Pages: 95
Weight: 0.39
Height: 0.25 Width: 6.14 Depth: 9.21
Language: English

This book explores a range of prospective avenues, models, and operational and strategic approaches to Lean Six Sigma (LSS), a contemporary Continuous Improvement (CI) practice for achieving a quality-based competitive edge in organisations. Lean Six Sigma project case studies from banking organizations help to illustrate the operational dimensions of LSS, while the case-specific and cross-case analyses presented here demonstrate its strategic value. While the case data used to arrive at the findings come from the Banking firms, it allows generalizability beyond the Banking and Financial Services sector.

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