Open Daily: 10am - 10pm | Alley door pickup 10am - 7pm 3038 Hennepin Ave Minneapolis, MN
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  • Open Daily: 10am - 10pm
    Alley-side Pickup: 10am - 7pm

    3038 Hennepin Ave Minneapolis, MN
    612-822-4611

Open Daily: 10am - 10pm | Alley-side Pickup: 10am - 7pm
3038 Hennepin Ave Minneapolis, MN
612-822-4611
E-Services Adoption: Processes by Firms in Developing Nations

E-Services Adoption: Processes by Firms in Developing Nations

Quaddus, Mohammed
Woodside, Arch G.

Hardcover

Series: Advances in Business Marketing and Purchasing, Book 23

Business GeneralManagementMarketing

ISBN10: 178560709X
ISBN13: 9781785607097
Publisher: Emerald Pub Ltd
Published: Oct 28 2015
Pages: 480
Weight: 1.85
Height: 1.60 Width: 6.10 Depth: 9.10
Language: English
Volume 23B includes two chapters covering problems and implementations of solutions in e-services adoption processes in developing nations. The first documents the unequal access and ICT usage, which is known as digital divide, to be one of the major obstacles to the implementation of e-government systems. This research investigates the digital divide and its direct impact on e-government system success of local governments in Indonesia as well as indirect impact through the mediation role of trust. To achieve a comprehensive understanding of digital divide, this study introduced a new type of digital divide, the innovativeness divide. It provides details for successful policy formulation to improve e-government readiness. The second explores what needs to be done to enable consumers to adopt e-services by airlines in developing nations. It includes new theory and empirical evidence from both qualitative and quantitative studies in response to this issue. Exciting and useful chapters for executives and researchers seeking knowledge and theory of how to influence e-service adoptions in developing nations!

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